News

22/02/24

Please accept our sincere apologies for all the delayed orders. Due to unknown database error with some fields, some orders placed between Feb 7th and Feb 18th, 2024 which were not generated and sent to backned correctly.

If your order is still in process and placed during that timeframe, please reply us with your order conformation to let us know if you want to keep going or cancel your order.

19/02/23

Cashback program and Wallet system have launched, please visit here for more details.

*Please note that some upgrade services might be delayed recently due to Christmas long weekend is coming. Your order may not be able to complete within the estimated  timeframe, but please rest assured that we will do our best to get your order done as soon as possible. 

Ordering and payment

1. Q: How can I order?
A: You can order easily using our online platform. When you find an upgrade service you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.

Our sales staff can also process other payment types manually, including some popular Cryptocurrency, Perfect Money, or Western Union. To pay using one of these methods, please contact us to place your order.

2. Q: What payment methods can I use?
A: We accept Stripe and PayPal so that you can use the major credit cards.

3. Q: What should I do if the payment is not accepted?
A: Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact service@loyaltyworld.ca or loyaltyworld@gmx.ca notify us about the problem. We can manage the order manually.

4. Q: How can get offer of bulk amounts?
A: Sorry, we do not offer volume discounts. We have our own cashback programme. You also can earn instant Store Credit by purchaing or leaving a review on third-party review sites.

5. Q: How do I use my store credit?
A: If you balance in your Wallet, you can use your store credit at checkout page and pay with your store credit up to 50% for your order..

6. Q: How do I cancel an order?
A: If you are a verified member, please log in your account and go to My Profile > Orders to find the order you would like to cancel. Once we receive your order cencellation request, we will approve it and issue a full refund to your original paymant method as soon as possible if we have not proceed your order yet.

 

 

7. We have big sales on lots of upgrade services and offer lots of ways to earn free Store Credits. So please do not tell us some nonsense like you know some people who also want to purchase upgrade services from us, then ask for a slight discount. If you could not even have ability to afford the price we offer, please leave us away to find other sellers anywhere else.

8. Do Store Credits expire?
Your Store Credits never expire, so you can freely use at anytime.

9. What Is a Business/ Working Day?
A business/ working day is a popular unit of time measure that typically refers to any day in which normal business operations are conducted. In Western countries, this is generally considered to be Monday through Friday from 9 a.m. to 5 p.m. local time and excludes weekends and public holidays.

10. What if I do not receive the status I purchase?
You can reach out to us at service@loyaltyworld.ca or loyaltyworld@gmx.ca to request a full refund to your original payment method or to your store wallet for your future purchases.

11. Why my payment is kept declining?
If your payment method had any dispute (number of dispute > 0), your payment will be declined. We assume you are a difficult customer, and any card related to your name and emails will be also declined. We will also check this manually. If we find this situation, we will cancel your order without notice. We would rether lose a chance to have business with you than have any dispute records.

Numerica Credit Union: Card number starting with – 428791, 478820, 420502, 498863, 440941, 409551, 469457 will be declined as well. Please change annother card issuer other than Numerica Credit Union.

Last updated: February 22, 2024