Loyalty World – Maintenance Notice
Our website and email services are currently under maintenance following a recent cyber incident. We are actively restoring our systems and reinforcing all security measures.
If you reside outside North America, you will receive an alternative monitoring option. In the meantime, you can reduce risk and watch for signs of identity theft by:
- Enabling bank/card transaction alerts and reviewing statements weekly.
- Using a password manager and changing any reused or exposed passwords; enable multi‑factor authentication wherever possible.
- Reviewing breach/security alerts from your email provider or operating system and replacing exposed credentials promptly.
- Turning on credit/identity monitoring offered by local banks, credit agencies, or telecom carriers where available.
- Contacting us for one‑to‑one assistance — we’ll provide a regional monitoring solution and guidance specific to your country.
Please rest assured that our technical team is working diligently to bring everything back online safely. During this maintenance period, some services may remain temporarily unavailable.
We sincerely appreciate your patience and understanding. For customers with confirmed travel plans, we will ensure all digital passes are properly updated before your departure.
If you need urgent assistance, please contact us at service@loyaltyworld.ca. We do not condone cyberattacks. If you are involved and need help finding legitimate ways to earn a living, you are welcome to contact us as well — harming others is not a solution.